Exchange and Warranty Policy

At HMC Nepal, we are dedicated to ensuring customer satisfaction through quality products and dependable after-sales service.

• Warranty can be claimed from the invoice date.
• Covers manufacturing defects only.
• Free repair or replacement of defective components during the warranty period.
• Does not cover damage caused by improper installation, power surges, accidents, water, fire, or unauthorized modifications, physical damage.
• Customers must provide the original purchase invoice to claim warranty.
• Shipping or transportation costs may be borne by the customer unless otherwise agreed.

Terms and conditions apply.

For warranty claims or product support, please contact our HMC Nepal service team at hmc@himmcom.com.np.